Chris & Julie Moncrief

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Chris & Julie Moncrief

The Original Flame was the best to deal with – right from ordering the part, to installing.Very professional – the technician even went above and beyond and cleaned our gas fireplace after installing the new part. Great service, would recommend them to anyone that needs their fireplace fixed plus they were the only ones in […]

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Mark and Susan Salusbury

Just a quick note to say Thank You for excellent products and service. Many Thanks to Karen for eagerly helping arrange for complete warrantee satisfaction with Regency Fireplaces. Thanks to Regency Fireplaces for promptly responding to our need and providing us with a replacement stove that’s even better than the one we’d enjoyed for so […]

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Andre and Diane

Dealing with The Original Flame was a great experience. We ordered everything by phone not even having had the opportunity to visit the showroom due to time and being in Toronto while our cottage is in Apsley. Dave was terrific to deal with and the product and delivery was better than we could have hoped […]

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David & Sandra

Professional, friendly, courteous, knowledgeable. Michele did not try to sell us something we did not want, she listened to our needs first. The job was completed quickly and to a high quality.

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Anne

The service was really great at The Original Flame. Our installation was very professional and they even fixed up a mess left from another company. The fireplace is gorgeous!

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Wayne & Carolyne

We chose The Original Flame mainly because of the professional, yet friendly manner and the extensive knowledge of the products. The fireplaces were professionally installed with no problems or messes left behind.

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David

This company always proves to be the best in product knowledge, customer service and listening to our needs. We will always deal with The Original Flame – 4 years later!

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Full Service Boutique

Visit us for full service, from purchase to installation and ongoing service. Our family wants your family and friends to come together around the fire for years to come.

Find your perfect fireplace where warmth and style meet. Get in touch with us today.

The Original Flame